It’s safe to assume that when we get a phone call at any time of day or night, the person on the other side of the phone call may be experiencing among the saddest days of their lives. No matter how often this happens, it moves you every single time. It’s why we are committed to making sure the person who answers our phone at 3pm or 3am, is prepared to answer all of your immediate questions, offer the comfort the moment calls for, and arrange whatever needs must be met immediately.
For our Directors like Joshua Van Staalduinen, that may mean putting on a suit and coming to your house at 3 am in the early morning. If that is what the circumstances call for, we stand ready to meet that standard. Founder and Funeral Director Bob Van Staalduinen tells each and every person who enters this vocation, “This is a ministry.” Because it is. Your call may come at any time. Our obligation begins with that contact. We are always ready and always prepared to help you. A professional member of our staff, our family, will answer that call, not a phone service. And we’ll be there.
Knollcrest and Steuerle are Family owned and operated Funeral Homes. We understand you need comfort, compassion, and competence when you lose a loved one. We understand that these are the most difficult circumstances a family may ever face. We understand that guiding you through the difficult times is what our ministry is all about. It’s our privilege to be trusted and our honor to serve you.
If you have any questions or need any assistance at-need, or you’re considering pre-planning, please contact us. There is no obligation in either instance. We’re here to help no matter what time of day or night you need us. For Knollcrest, phone us at 630.932.1500 or email us at firstname.lastname@example.org for Steuerle Chapel, phone us at 630.832.4161 or email us at steuerlefh.com